Frequently Asked Questions
Everything you need to know about your order and our legendary merchandise.
How long will it take for my order to ship?
Standard domestic orders typically process within 2-3 business days. Shipping times vary by location, but most customers receive their gear within 5-7 business days after dispatch.
What is your return policy for apparel?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to qualify for a full refund.
Do you offer international shipping?
Yes, we ship our merchandise worldwide. Please note that international orders may be subject to customs duties and taxes depending on your country's regulations.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products sold here official merchandise?
Yes, this is the official store. All products are 100% authentic, licensed merchandise guaranteed to meet the high quality standards of The Rolling Stones.